John Cabot University ScholarShip

The information age of big data has increased the use of predictive data analytics for decision-making, leading to complex societal and legal debates with respect to statistical discrimination and the protection of civil liberties. This paper presents a simple pedagogic narrative in the context of asymmetric information. Students walk through a predictive-algorithmic decision-making process by a principal and agent. A simple predictive algorithm is constructed that leads to statistical discrimination and incentivizes principals to acquire more information confronting civil liberties of the right to privacy and protection from unnecessary surveillance. The lesson can be applied to labor, financial, and insurance markets.

Frame of the research: The concept of Purpose-driven Businesses (PDBs) has emerged as a response to pressing global challenges, including climate change, social inequality, and biodiversity loss, which call for a fundamental rethinking of the role of businesses in addressing societal and environmental needs. While the term has gained significant traction, its precise meaning remains ambiguous, often overlapping with existing constructs in management literature, such as Corporate Social Responsibility and Shared Value Creation. This study operates at the intersection of these theoretical perspectives, aiming to provide a structured analytical framework for understanding how PDBs incorporate social and environmental values into their strategies and balance the diverse expectations of stakeholders. Purpose of the paper: This paper is the end product of an extended conversation and debate between a number of business management scholars with a particular interest in the concept of Purpose. This concept has been increasingly used to characterise businesses which do not only have a conventional commercial purpose but also a social one. Despite the popularity of the term, the precise meaning of “purpose” remains somewhat unclear, especially when compared to the wide set of constructs which have already been used in business management literature to refer to similar types of business. A deeper analysis of the differences and similarities with other related concepts is thus needed. This paper summarizes the results of this discussion and provides a detailed definition of PDBs. Methodology: This paper is the result of an open debate on the concept of Purpose, which began with a series of face-to-face and online discussions between management scholars with an interest in this area. Firstly, the group of scholars who participated identified the existing literature on purpose-driven businesses. Next, the theoretical approaches that were most closely aligned with this concept were identified and each one of them was assigned to the person with the most expertise in that area so that they could examine it in more detail for the purposes of this article. Finally, an agreed definition of PDBs was produced. Findings: This paper sets out the differences between PDBs and other similar concepts. Further, we provide a list of characteristics that PDBs must have, may have, and cannot have. Research limitations: This article discusses theoretical approaches and is the result of collaboration between a number of scholars who specialize in the field. Our theoretical findings may suggest a way forward for future empirical studies. Practical implications: This paper provides a more nuanced and comprehensive understanding of what is meant by PDBs, with practical implications for managers working at both day-to-day and strategic levels. Originality of the paper: This analysis was the result of a process of discussion between scholars working in the area of PDBs. The checklist of the elements that characterise PDBs is intended to be a useful point of reference for scholars and professionals working in this field.

Frame of the research: Crowdfunding has emerged as a transformative fintech solution, significantly changing the financing of new projects. Among the various forms of crowdfunding, purpose-driven platforms like Kiva transcend traditional financial transactions by emphasizing social and economic empowerment. Despite its potential, there remains a gap in understanding how borrowers’ narratives influence lenders’ decisions, particularly in contexts where social motivations are paramount. This research aims to bridge this gap by analyzing the narratives used by borrowers to describe their projects on the Kiva platform. Purpose of the paper: This study seeks to explore and classify the different types of narratives employed by borrowers on Kiva to attract funding. By doing so, it aims to uncover the socio-economic impacts of these loans and the role of crowdfunding as a driver for social and economic empowerment. The research focuses on linking the intrinsic motivations of lenders and the narratives presented by borrowers. Method: This study employs a topic modeling approach to analyze a dataset of Kiva- funded projects, focusing on borrowers’ narratives. The methodology includes data cleaning, visualization, and topic modeling using Latent Dirichlet Allocation (LDA) applied to text from the “use” and “description” sections of Kiva projects’ pages from 2005 to 2021. Results: Our analysis uncovered eight distinct loan narratives, each associated with various types of entrepreneurial projects. These narratives range from agricultural advancements to educational pursuits, highlighting the diverse aspirations of borrowers. This diversity not only demonstrates the broad spectrum of entrepreneurial projects supported by crowdfunding, but also emphasizes the nature of these loans in meeting the specific needs and goals of individuals across different regions and sectors. Limits: Our study’s scope is limited to data from the Kiva platform, affecting the extent of our conclusions. Future research should expand to include multiple crowdfunding sources to enhance the diversity and applicability of findings. Practical implications: By comprehending the diverse entrepreneurial initiatives facilitated by Kiva loans, stakeholders can customize financial products and support services to better align with the requirements of borrowers. This insight is crucial for enhancing the efficacy of microfinance in fostering economic development and empowering underserved communities. Originality of the paper: Through the identification of specific borrowers’ narratives, this research contributes to the broader discourse on financial inclusion, economic empowerment, and the role of crowdfunding in facilitating access to capital for underserved communities. This study not only provides a deeper understanding of the narratives that drive purpose-driven crowdfunding but also highlights the importance of aligning financial support with the socio- economic goals of borrowers to foster sustainable development and inclusive growth.

This paper explores the determinants of greenhouse gas (GHG) emissions in Europe, focusing on transportation-related variables. By combining classical econometric models with Machine Learning (ML) techniques, we analyze data spanning from 2013 to 2021. The empirical findings highlight the complex relationship between newer passenger cars and GHG emissions, noting the significant impact of their production and increased usage. Conversely, the adoption of alternative fuel vehicles is found to significantly reduce emissions. This is further supported by ML models, which emphasize the critical role of car density and alternative fuel vehicles in determining emissions. Policy implications suggest the need for targeted interventions, including the promotion of electric and hybrid vehicles, enhancements in transportation infrastructure, and the implementation of economic incentives for clean technologies.

This article investigates the complex relationship between customer satisfaction and behavior in services, aiming to provide actionable insights for managers seeking to leverage satisfaction for improved business outcomes. The link between satisfaction and behavior is characterized by anomalies and complexities, such as satisfed customers switching brands, a disproportionate efect of low levels of dissatisfaction on behavior, non-linearity, asymmetry, and zones of low behavioral response. While these insights have signifcantly advanced scholarly discourse, they are often difcult to apply in practice, as they tend to focus narrowly on specifc aspects—such as non-linearity or the role of emotions—or prioritize satisfaction over dissatisfaction, leaving managers without a holistic framework to navigate these dynamics. This study emphasizes the need for a comprehensive understanding of how varying satisfaction levels, from extreme dissatisfaction to extreme satisfaction, infuence customer buying behavior. Using a longitudinal case study of a Fortune 500 fnancial services company, and adopting a multidisciplinary approach that integrates the above-mentioned fndings with insights from behavioral economics, neuroscience and brand equity, this article proposes a preliminary integrative model of the satisfaction-behavior curve that explains its non-linearity and asymmetry, as well as the cognitive and emotional factors that drive its infection points. Managerial implications include prioritizing actions that move customers beyond the “indiference zone”; addressing promptly and proactively even minor dissatisfaction episodes; closely monitoring defection rates and their underlying causes. As these early fndings are based on a single case study in an industry characterized by high involvement, future research should validate the proposed curve across industries and contexts, and considering moderating variables like culture, competition, and market maturity.

Higher Education Institutions (HEIs) are central to fostering innovative entrepreneurship and regional development by increasing human capital and facilitating knowledge transfer through R&D. This paper explores the interplay between graduate supply and R&D in driving innovative startup creation across Italian provinces (2015–2021). The findings highlight a synergy between these factors: public R&D boosts graduate impact in the South, while university R&D complements the dense graduate presence in the North. These dynamics call for tailored strategies to optimize HEIs’ roles as engines of economic growth, particularly in lagging regions.

This research investigates the macroeconomic determinants of crypto adoption, illuminating the potentials of cryptocurrencies to accelerate financial inclusion. By exploiting an extensive dataset from 165 countries between 2019 and 2021, this study employs various econometric methodologies, including Panel Feasible Generalized Least Squares (PFGLS), Robust Least Squares (RLS), and Quantile Regressions (QR). These classic econometric techniques are complemented by several machine learning techniques such as Bagging, Boosting, and Support Vector Machine (SVM) regressions, as well as Artificial Neural Networks (ANNs) and Naïve Bayes (NB) classification algorithms. The results show an interesting trend: cryptocurrency adoption is more prevalent in countries with robust financial markets and higher education levels. This suggests that crypto adoption is primarily a byproduct of sophisticated financial environments and an educated population, rather than a direct facilitator of financial inclusion.

The aim of this paper is to estimate the effects of the COVID-19 pandemic on the wage polarization in Italy, combining individual characteristics with their task content in terms of physical proximity within the workplace. We use an innovative dataset which combines data from two sample surveys, the Italian Labor Force Survey and Italian Survey of Professions, which provides information on nature and content of the tasks. First, by employing a non-parametric method (the Relative Distribution) we detect a general increasing wage polarization in the sub-period 2020–2019, driven by lowest deciles, after a reduction in the previous one (2019–10). Different groups have been also isolated. Workers with low education, high proximity to customers job, such as the immigrant, younger and female ones are the categories that more suffered the general downgrading of the Italian wages happened during the COVID-19 crisis.

John Cabot University (JCU), like many other institutions, has been adapting to the changes in writing and research brought on by the emergence of artificial intelligence (AI) in academia. However, JCU’s Writing Center also presents an interesting case study, as it grapples with additional hurdles in heterogeneous writing, language, reading and information literacy skills based on its diverse student body and with Italian labor laws that have led it to be solely run by faculty tutors. Through its collaborations with the JCU Frohring Library and Center for Teaching and Learning in the form of information and AI literacy workshops and a recently published Strengthening Guide, the Writing Center is ready for the future of harnessing AI in the writing process.

Opening titles are more than introductory devices supporting the film they have been produced for; they are artistic and cultural artefacts with a powerful visual identity. Among the most emblematic figures in this design field, the graphic and motion designer Saul Bass (1920–1996) pioneered an approach that redefined the identity, the design, and the experience of cinematic title sequences, opening a path of experimentation aimed at bridging visual communication, moving images, stylistic innovation, and aesthetic synaesthesia, through a combination of sound, movement, and image into a single expressive unit. This article investigates Bass’s contribution through a historical-critical and comparative lens, reconstructing the network of artistic and technological influences that shaped his design philosophy. It analyzes a selection of Bass’s title sequences, highlights his connection to European modernism, and identifies the seeds of postmodern culture in several aspects of Bass’s work such as the merging of principles coming from design and animation studies, the ambition for technological experimentation, and the openness towards a mass audience. By framing Bass’s creative legacy as a form of visual heritage, the article examines the ways in which his kinetic typography and moving compositions can be, therefore, recognized as resources for art historians, media scholars, designers, and visual communication theorists to track down the first and impactful aesthetic and narrative experiments conducted in the postmodern and contemporary motion graphic design field.

Industry 4.0 technologies are revolutionising industrial workplaces by advancing system and worker health management, enhancing Human-Machine Interaction, and enabling flexible manufacturing solutions. These innovations, underpinned by digital technologies, have their roots in predictive maintenance, reconfigurable and collaborative robotic systems, and AI-driven Human-Machine Interfaces, which are key enablers in creating sustainable, efficient, and adaptable production environments. Predictive maintenance empowers production systems to become self-aware, self-predictive, self-configuring, and self-maintaining (Zonta et al., 2020). By equipping machinery with sensors that continuously monitor their condition, it is possible to detect early signs of faults, identify the specific type of fault, and predict the Remaining Useful Life (RUL) of equipment (Jardine, Lin & Banjevic, 2006). This proactive approach minimises downtime, optimises machinery longevity, and enhances overall efficiency. The collection of data from re- configurable manipulation systems is crucial in this context, as it allows for the training, validation, and testing of data-driven approaches for diagnostics and prognostics in highly dynamic environments. Integrating robotic manipulators with automatic production lines is crucial for achieving this flexibility, and deployability and reconfigurability are key enabling factors. Cable-driven Parallel Robots (CDPRs) offer a promising solution for reconfigurable and they have been proposed for various applications, including assisted or automated assembly (Pott, Meyer & Verl, 2010), high-rack warehouse storage and retrieval (Bruckmann et al., 2012), and palletising tasks (Marchesini, 2023). Optimising the performance of CDPRs involves selecting the appropriate sensors for calibration, estimation, or control, as small sensor errors can be amplified by the robot’s transmission chain and control algorithms, leading to performance issues (Idà, Merlet & Carricato, 2019), (Gabaldo, Idà & Carricato, 2023). Digital prototyping tools dedicated to optimising the robot’s mechatronic architecture—its geometry, inertia components, sensors, overall size, and installed power—are essential for enhancing the industrial involvement of CDPRs. These tools contribute to improved sustainability in reconfigurable automation, achieving levels of efficiency not possible with current solutions. As automation becomes more prevalent, Human-Machine Interaction (HMI) become of interest, as understanding the factors that influence collaborative task quality and operator well-being is essential (Ayaz et al., 2012; Krugh & Mears, 2018). Automation changes human roles in complex ways, requiring a deeper understanding of human behaviour and environmental factors. Mental Workload (MWL), defined as the mental effort required to perform tasks, has been identified as a critical factor affecting productivity and task performance (Pacaux-Lemoine et al., 2022). The research underscores the importance of designing intelligent manufacturing systems that not only support human operators but also effectively manage MWL, thereby optimising working conditions. Addressing issues such as automation complacency and Out- Of-The-Loop (OOTL) performance is essential for improving working conditions through AI-enhanced human-machine collaboration. Particularly, when dealing with collaborative robots, techniques such as kinesthetic teaching, where a human guides the robot to perform tasks, have been effective in addressing kinematic discrepancies (Billard et al., 2008). However, there is a growing need for more advanced human-robot interfaces that enable bidirectional information exchange during manual guidance. Technologies like motion capture systems, which track human kinematics, and haptic devices, which measure grip strength, are essential for enhancing this interaction (Häring, Bee & André, 2012; Walker, Zink & Mutschler, 2010). Additionally, surface electromyography (sEMG) has emerged as a valuable tool, providing real-time data that, when combined with machine learning and probabilistic modelling, enhances programming by demonstration for collaborative robots (Meattini et al., 2018). The integration of these technologies facilitates more intuitive and effective human-robot collaboration, ultimately boosting productivity and work performance. The paper describes some aspects of novel digital technologies developed in one of the PNRR PE 11 Made in Italy Circolare e Sostenibile (MICS) projects, to be integrated for the development of self-sustaining production systems, enhancing human-machine collaboration, and enabling the deployment of flexible, reconfigurable robotic solutions. These advancements are crucial for meeting the evolving demands of modern manufacturing, ensuring sustainability, and optimising overall system efficiency and performance. Section 1 deals with the Predictive maintenance aspect of the project, while Section 2 with reconfigurable robotic systems. Section 3 introduces the studied HMI Technologies, and Section 4 focuses on collaborative robots programming. In the end, the project’s expected outcomes are highlighted.

Purpose – This study explores luxury wine hospitality by considering physical activities and activities created by integrating the physical domain with digital technology. In doing so, it aims to identify the different types of wine tourism-related luxury experiences and build a framework for interpreting hybrid luxury experiences in wine hospitality in the digital era. Design/methodology/approach – An explorative mixed-methods approach was adopted to investigate types of luxury wine hospitality using cluster analysis and in-depth interviews with producers of wines with controlled and guaranteed designation of origin in Italy’s Sangiovese area. Findings – This study presents a framework for understanding hybrid digital and physical experiences in wine hospitality by examining the core components of luxury experiences. We identify six types of luxury experiences in wine hospitality that combine a physical experiential component with varying degrees of integration with digital technologies. Practical implications – Our findings provide wine businesses operating in hospitality within the luxury segment with a useful tool for optimising the integration of digital technology into physical experiences to add value to visitors’ activities and highlight the importance of digital skills for wineries that organise luxury experiences. Originality/value – This study systematises the integration of digital technologies into physical activities related to wine hospitality. It presents a hybrid physical–digital analytical framework that adopts an experiential outline of the strategic design of wine hospitality businesses.

What is and what can the relationship between business and humanities be? Can humanistic knowledge connect with and contribute to managerial development today? This paper will attempt to understand whether this might be the case and how.

Background: Understanding barriers to viral undetectability is crucial for developing targeted interventions for populations struggling with treatment adherence. The aim of this study was to investigate the impact of race, education, economic vulnerability and HIV-related stigma on viral load detectability among people living with HIV (PLWHA) in Brazil. Methods: This was a cross-sectional, community-based study. The sample consisted of 1767 participants. We used the Brazilian version of the HIV Stigma Index 2.0 questionnaire, the Internalized AIDS-Related Stigma Scale, and a sociodemographic questionnaire. Viral load was self-reported. Data were collected by 30 PLHV themselves in 2019, after receiving training on the Brazilian Stigma Index. Data was analyzed with both descriptive and inferential statistics using SPSS. Results: Our generalized linear model showed that participants who were non-white, with low education and of lower economic status had a lower likelihood of reporting undetectable viral load (UVL) compared compared to their respective counterparts (white participants, those with higher education, and those of higher economic status). Key population group membership was not significantly associated with UVL. Higher internalized stigma was negatively associated with lower UVL. Conclusion: Our findings highlight the impact of racial, educational and economic disparities and internalized stigma on HIV outcomes and underscore the need for tailored interventions that address the specific challenges faced by different racial/ethnic and more vulnerable groups. These findings challenge the dominant treatment-as-prevention framework that focuses primarily on key populations, suggesting the need to broaden our focus to include other vulnerable populations, such as non-whites and those experiencing economic hardship. Such approach is critical to avoid overlooking situations where community viral load remains high.

The rescheduling of working methods due to the COVID-19 pandemic resulted in a surge in remote working arrangements and demand for collaborative spaces, like coworking spaces (CSs). Within this context, the paper analyses the growth and location of Italian CSs before and after the COVID-19 pandemic (2018–2023) by merging new data sources and exploring their determinants. Applying a mixed-methods approach through qualitative and quantitative (count data model and spatial analysis) analyses, we show that Italian CSs are located and grown in large urban areas and medium-sized cities. The market potential – proxied by the presence of knowledge workers, the capacity to work remotely, the occupation's social skill intensity, the presence of self-employed workers and the concentration of innovation – and a stronger broadband endowment trigger CS growth. The spatial analysis and the interviews show a lower demand for CSs in suburban areas around large cities, probably because remote workers prefer to commute to nearby cities to exploit urbanisation economies.

The medieval knight in his Victorian reincarnation, crystallised by Thomas Carlyle, provides a national and autochthonous model to counter the alienation produced by industrialisation and political unrest, and is a model which easily morphed into that equally protean entity that is the English gentleman. The Victorian gentleman is defined by Englishness and the common sense that is his birth-right, while Victorian women are increasingly excluded from this ancestry and from social activity. Arthur Donnithorne, Stephen Guest, Sir James Chettam and Heinleigh Grandcourt embody different versions of a common sense gentleman, and their behaviour is perfectly in line with what the world expects of them. Exploding the myth of the Victorian gentleman as knight, Evans shows their destructive, violent, predatory, and self-serving practices proving that the new myth of Victorian manliness adopts and perpetuates the same attitude towards women of the older narratives.

This article develops a conceptual framework for how management research becomes usable knowledge for practitioners. While the theory–practice gap has been widely acknowledged, existing discussions have focused primarily on diagnosing the divide rather than explaining the organizational and intellectual mechanisms through which research gains relevance. Integrating insights from organizational theory, knowledge management and institutional analysis, this narrative review identifies three categories of bridging mechanisms—interface mechanisms, interpretive mechanisms and institutional mechanisms—that shape the translation of scholarly insights into actionable managerial understanding. Interface mechanisms structure interaction between researchers and practitioners; interpretive mechanisms facilitate meaning-making across epistemic communities; and institutional mechanisms create the conditions for long-term knowledge integration. Together, these mechanisms provide a structured account of how management knowledge becomes usable without sacrificing conceptual rigor. The framework contributes to ongoing debates on research impact by reframing knowledge relevance as an outcome of organizational design and knowledge governance rather than as a trade-off with rigor. Implications highlight how intentionally structured interfaces and interpretive processes can enhance the strategic value of management research and support evidence-informed decision-making in organizations.

Background: Wireless Vital Parameter Continuous Monitoring (WVPCM) allows the continuous tracking of patient physiological parameters, facilitating the earlier detection of clinical deterioration, especially in low-intensity care settings. The aim of this study is to evaluate the effectiveness of using WVPCM compared to the usual monitoring of critically ill patients hospitalized in Internal Medicine wards. An investigation of the attitude of health professionals towards the use of new technologies in daily practice to improve patient management was also carried out. Methods: The LIght Monitor Study (LIMS) is a prospective, open-label, randomized, multi-center pilot trial comparing WVPCM and conventional nurse monitoring during the first 72 h of hospitalization. A central randomization unit used computer-generated tables to allocate patients to two different types of monitoring. The main outcome was the occurrence of major complications. The study planned to enroll 296 critically ill patients with a Modified Early Warning Score (MEWS) ≥ 3 and/or National Early Warning Score (NEWS) ≥ 5 across two Internal Medicine (IM) Units in Italy. The investigation of the attitude of nurses towards the use of WVPCM was carried out by using a questionnaire and a qualitative survey. Results: Due to the COVID-19 outbreak, the study was interrupted early and only 135 patients (WVPCM = 68; standard care = 67) were randomized. One patient in the control group was excluded from analysis because of drop-out, leaving 134 patients for intention to treat analysis. No statistically significant differences between standard care and WVPCM were observed in terms of major complications (37.5%, vs. 31.2% p = 0.475), in-hospital mortality (17.5% vs. 11.1%, p = 0.309), and median hospital length of stay (9 vs. 10 days, p = 0.463). WVPCM decreased nursing workload compared to the control, as the average time spent by nurses on the detection of vital signs per patient was 0 min per patient per day compared to 24.4 min (p < 0.001) observed in the control group. Twenty-two percent of patients in the WVPCM group (15/68) experienced discomfort with the device, resulting in its removal. The investigation of nurses involved 16 out of 18 people participating in the study. Opinions on the wireless device for patient monitoring were particularly favorable; most of them considered remote monitoring clearly superior to traditional in-person visits and easy to use after a brief practice period. All participants recognized the safety benefits of the system. Conclusions: The reduced sample size of this pilot study does not allow us to draw any conclusions on the superiority of WVPCM compared to standard care in terms of clinical outcomes. However, we observed a positive trend in the reduction of major complications.