How Teams Can Achieve Success Using New Technologies in Order to Help Knowledge Sharing and Organizational Learning in Communities of Practice: A Case Study in Public Sector
De Bernardis, Luigi Maiolini, Riccardo
Naggi, Raffaella
De Bernardis, Luigi
Naggi, Raffaella
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Abstract
The aim of this paper is to explain how new technologies can contribute to overcome problems in developing of knowledge sharing in self-regulated team within a socio-technical approach. Especially knowledge sharing among Community of Practice’s members can be helped adopting some simple web-based solution. This knowledge sharing, that in the past was possible only “off-line”, allows to teams the spanning of temporal and special boundaries. After a review of socio-technical assumptions, we draw a model where the adoption of simple web-based technology have a mediation effect on both individual and team performances. The propositions based on this model have been tested in a recent case study. Findings confirm that adopting web-based solutions, the knowledge sharing among Communities of Practice member across the company and about solution to variances have a stronger effect on team performance.
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2012
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Organizational learning
Citation
Bernardis, Luigi de, Riccardo Maiolini, and Raffaella Naggi. “How Teams Can Achieve Success Using New Technologies in Order to Help Knowledge Sharing and Organizational Learning in Communities of Practice: A Case Study in Public Sector.” In Information Systems: Crossroads for Organization, Management, Accounting and Engineering, edited by Marco De Marco, Dov Te’eni, Valentina Albano, and Stefano Za, 481-489. Physica-Verlag HD. 2012.